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Announcement: Special helpline number for Jammu & Kashmir flood victims

Our heart goes out to those affected by the recent flooding in Jammu and Kashmir. To make things easier for our customers there, we have set up a special toll-free helpline number and a special team to handle all claims and related assistance cases in the area. We urge you, our customers, to reach out to us at this number at any time, if you require our help: 1800 209 7072

You can also reach us on the following following dedicated helpline numbers for any claim related assistance. Please note that these numbers will be available as soon as BSNL connectivity is in place in Srinagar:

  • 0191 2501728
  • 0191-2501746
  • 0194 2471098
  • 0194-2457254
  • 9622020280

You can also contact the nearest branch office of J&K Bank, which is our bancassurance partner in the area.

We shall do our best to ensure speedy financial relief to our customers.


A note for our motor insurance customers in Jammu & Kashmir:


Apart from the helpline number given above, we have also set up an advisory for regarding motor insurance. This advisory will give you instructions on how to avoid further damage to your vehicle in this situation of flood. This advisory can be reached at the dedicated numbers provided above.

We repeat – for any advice related to claims pertaining to property, health or personal accident in Jammu & Kashmir, please contact us on the special toll free helpline number: 1800 209 7072

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Published on:16 Sep, 2014

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