Bajaj Allianz
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Leap Of Faith: Building Customer Loyalty

13

Jan, 2016

Leap Of Faith: Building Customer Loyalty

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The insurance sector in India has opened up but lot of customers still prefer public companies over private companies. They believe private insurance companies hesitate to settle claims. Though lot of customers are choosing private insurance comapnies now. Background One of our clients carried a misconcpetion that private insurance companies don’t settle claims. However after studying the benefits of our Star Package Policy and researching about Bajaj Allianz General Insurance’s performance he decided to invest in our Star Package Policy. After a couple of months, unfortunately our client Mr.Wanjari had […]

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Insurance Claims: Importance of Claim Investigation

17

Dec, 2014

Insurance Claims: Importance of Claim Investigation

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As a general insurance company, there are a number of times when we come across a number of seemingly fraudulent claims. Spotting fraudulent claims and separating it from genuine ones can be an uphill task for the insurer. However, as a company dedicated to customer service we know the importance of spotting the legitimate claims. Here is a case study that provides an excellent example of how a claim which seemed fraudulent on the surface turned out to be a genuine one after careful investigation of the claim. Background There […]

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